Privacy Policy

Who we are

ControlCV Notifier is a service of the ControlCV brand. It is operated by QuantumConnect AI in Ontario, Canada. This policy describes how we handle information when you use https://notifier.controlcv.io, create an account, or use WhatsApp and Instagram notifications and AI agents. Contact info@controlcv.io with privacy questions.

Who this covers

It covers businesses that use ControlCV Notifier, and people those businesses message, including leads and people who book a time. If you received a message, the business that sent it decides why you were contacted. We process the message so that business can send it and so an AI agent can reply when the business has turned that on.

Information we collect

• Account details you submit, such as your name, email address, and password.
• Business details you add while setting up the service.
• Audience data you upload or send through the API, such as phone numbers, names, and other contact fields, plus the templates and broadcasts you create.
• Message content, button replies, and delivery status returned by WhatsApp or Instagram, so we can show logs and run AI agents.
• Lead and booking details. Bookings are scheduled through Cal.com. Cal.com receives the information entered in that booking flow, and we receive the details needed to follow up.
• Technical logs such as IP address, browser type, and timestamps, used to keep the service secure and to fix errors.

Do not put government ID numbers, payment card numbers, or medical records into a message unless you have your own lawful basis and your own notice for the people you contact.

How we use information

• To create and run your account.
• To send the WhatsApp and Instagram notifications you set up.
• To run AI agents that reply to common questions for your business.
• To collect leads and to schedule bookings through Cal.com.
• To show delivery and reply activity in your account.
• To secure the service, prevent abuse, and answer email sent to info@controlcv.io.

We do not sell personal information.

This site uses the Meta Pixel to measure ads.

Who we share it with

• Meta, which operates WhatsApp and Instagram, so a message can be delivered. Meta's own terms apply to that delivery.
• Cal.com, when someone books a time through the scheduling flow.
• Companies that host the application, database, and background jobs, only so they can provide that infrastructure.
• A recipient required by law, or where we need to share information to protect the service and its users.

AI agents

An AI agent writes replies from the instructions and business details you provide and from the incoming message. A reply can be incomplete or wrong. You choose what the agent is allowed to say, and you are responsible for reviewing that use for your business.

How long we keep it

We keep account and audience information while your account is open. After you ask us to delete it, we keep it only as long as needed to finish deletion and to retain short security logs. Server logs are kept only as long as we need them for security and troubleshooting.

Your requests

Email info@controlcv.io to ask for access, a correction, or deletion of personal information we hold about you. If a business using ControlCV Notifiermessaged you, contact that business first. They control the contact list. We will help them when they ask us to remove or correct a record.

Where information is handled

QuantumConnect AI operates from Ontario, Canada. Customers include businesses in Jamaica. Information may be processed in Canada and in the countries where our infrastructure providers operate.

Children

The service is for businesses. It is not directed at children, and we do not knowingly collect information from children.

Changes

We may update this policy. When we do, we will change the date at the top of this page.

Contact

QuantumConnect AI
ControlCV
Ontario, Canada
info@controlcv.io