No-shows
A chair stays empty because a reminder never went out, or it went out somewhere the person does not check.
WhatsApp automation for clinics and dental practices in Jamaica is a done-for-you setup from ControlCV Notifier. It sends appointment reminders and confirmations to people who have booked or opted in, and an AI agent answers common questions and booking requests on WhatsApp and Instagram, including outside office hours.
Example reminder
Example only. This is not a real patient, a real clinic, or a result.
Sample clinic chat
WhatsApp example
BusinessReminder: your visit is tomorrow at 10:00. Reply YES to confirm, or CHANGE if you need another time.
CustomerYES
BusinessConfirmed for tomorrow at 10:00. Reply STOP if you no longer want these reminders.
A chair stays empty because a reminder never went out, or it went out somewhere the person does not check.
Hours, location, and booking questions arrive on WhatsApp and Instagram while the team is with someone in the chair.
The same answers get typed by hand, so a new enquiry waits until the front desk is free.
Before a visit, a reminder goes to the person who booked or opted in. They can reply to confirm or ask for another time.
When a booking is set, a confirmation lands in the same chat with the time your team recorded.
The agent answers FAQs and takes booking requests 24/7, using only the answers you approve. A teammate confirms the booking. It does not give clinical advice.
Closure notices and recall messages go to people who opted in. People who have not opted in are left off the list.
The threads below are examples we wrote to show the shape of a message. They are not transcripts, testimonials, or results.
Example reminder
Example only. This is not a real patient, a real clinic, or a result.
Sample clinic chat
WhatsApp example
BusinessReminder: your visit is tomorrow at 10:00. Reply YES to confirm, or CHANGE if you need another time.
CustomerYES
BusinessConfirmed for tomorrow at 10:00. Reply STOP if you no longer want these reminders.
Example AI reply
Example only. Hours in this reply are placeholder text. Your agent uses the answers you provide.
Sample clinic chat
WhatsApp example
CustomerAre you open on Saturday?
BusinessIn this example, Saturday hours are 9:00 to 1:00. I can take a booking request, and a teammate will confirm the time.
Example opt-in broadcast
Example only. A message like this goes to people who opted in, not to a purchased list.
Sample clinic chat
WhatsApp example
BusinessThe clinic is closed Monday for a public holiday. If you have a visit that day, reply here and we will offer another time.
It is a done-for-you message setup. ControlCV Notifier sends reminders and confirmations to people who booked or opted in, and an AI agent replies to common questions and booking requests on WhatsApp and Instagram.
No. Reminders and confirmations go to people who booked or asked to be contacted. Broadcasts go only to people who opted in. If someone asks to stop, that request is honored.
It can answer the questions you allow and collect a booking request at any hour. A person on your team confirms the time. The agent is not a substitute for a clinician.
Yes. The same reminders, replies, and booking requests can be set up on Instagram. WhatsApp is the main channel, and Instagram is part of the done-for-you setup.
Book a demo. We set up WhatsApp and Instagram reminders, confirmations, an AI agent for FAQs and booking requests, and broadcasts for people who have opted in.